PDCA Improvement Cycle Workshop

Public Training on PDCA Improvement Cycle by Key Quality Consultancy

INTRODUCTION

The PDCA Cycle was originally conceived by Walter Shewhart in 1930's, and later adopted by W. Edwards Deming. The model provides a framework for the improvement of a process or system. It can be used to guide the entire improvement project, or to develop specific projects once target improvement areas have been identified.


TRAINING OUTLINE

· Overview of Quality
- What is Quality ?
- 3 aspects of Quality
- Benefits of Quality Improvement
- Deming Chain Reaction
· Introduction to PDCA Cycle
- Purpose of PDCA
- 8 steps in PDCA
· Theme Selection
· Schedule Planning
· Flow Chart
- Function of Flow Chart
- 6 steps in drawing a Flow Chart
· Data Collection & Analysis
- How to collect data ?
- 3 types of data
- Stratification
- Tools for data collection & analysis
· PDCA Checkpoints
· PDCA & Tools
· Course Quiz / Evaluation
· Q & A Session


TRAINER – VICTOR KEE (H/P : 016 – 755 6768)

· Master of Science in Industrial & Systems Engineering (NUS)
· IRCA Registered QMS Auditor / IRCA Trained EMS Auditor
· Certified Metrologist for Quality Assurance
· ASQ Certified Quality Engineer ( American Society for Quality )
· SQI Certified Quality Engineer ( Singapore Quality Institute )


ENROLMENT DETAILS

· Date : 17 July 2007 ( Tuesday )
· Time : 9:30 pm to 5:00 pm
· Course Fee – RM 350 per person
· Venue : Training Room at Taman Sri Putri, Skudai, Johor
· Payment – Please mail your cheque ( payable to Key Quality Consultancy Sdn Bhd ) to : No.16 Jalan Indah 12/3 Taman Bukit Indah 81200 Johor Bahru.
· Closing Date : One week before course commencement


ADMINISTRATIVE DETAILS

Training Certificate will be issued to participant upon completion of course.
The training is claimable under SBL Scheme for those HRDF Contributors.
Free follow-up service after the training course.
Obtain the Course Details from us today.

Feel free to visit our website at www.kqc.8m.net
Email : yhkee@singnet.com.sg