TQM In-House Training by KQC

In-House Training on Total Quality Management by
Key Quality Consultancy Sdn Bhd

INTRODUCTION

This training course teaches both the fundamentals & practical techniques of implementing TQM principles. Upon completion of this program, the participants will acquire the essential knowledge on how to manage & organize a successful TQM program within their organization.

TRAINING OUTLINE

· Introduction to TQM
· Implementing TQM principles
· Improving Customer Satisfaction
· Help the Managers to Become Leaders
· Bring Out the Best in your staff
· Use Teamwork
· Product & Process Improvement
· Improving Quality Through Measurement
· Adopt a Systematic Approach
· Get Started in TQM
· Course Summary
· Course Quiz / Evaluation
· Q & A Session


WHO SHOULD ATTEND

This training course is designed for Departmental Managers, Executives, Engineers and Supervisors who are involved in implementing TQM programme within their organization.


TRAINER – VICTOR KEE ( H/P : 016 – 755 6768 )

· Master of Science in Industrial & Systems Engineering (NUS)
· IRCA Registered QMS Auditor / IRCA Trained EMS Auditor
· Certified Metrologist for Quality Assurance
· ASQ Certified Quality Engineer ( American Society for Quality )
· SQI Certified Quality Engineer ( Singapore Quality Institute )


ADMINISTRATIVE DETAILS

Training Certificate will be issued to participant upon completion.
Course Duration : From 9:00 am to 5:00 pm ( 2 days )
Course Manual will be given to every participant.
The training is claimable under SBL Scheme for those HRDF Contributors.
For further enquiry, please contact Victor Kee at 016 - 755 6768.
Free follow-up service after the training course.

Obtain the course details from us today.

For more Information, kindly contact Victor Kee at 016 - 755 6768 or email to : yhkee@singnet.com.sg

Feel free to visit our website at : www.kqc.8m.net