In-House Training on Problem Solving SKills

Problem Solving Skills Training by KQC Sdn Bhd

Course Objective

Upon completion of this training course, the participants will be able to select and use a range of problem analysis techniques such as data collection techniques, pareto analysis, ideas evaluation, paired comparison, FMEA & etc.

Training Outline

· Structural Approach to Problem Solving
· Introductory Tools & Techniques
- Brainstorming
- List Reduction Techniques
· Establishing Cause & Effect Relationships
- Matrix Diagram
- Cause & Effect Analysis
· Data Collection
- Data Sheet / Tally Sheet
- Frequency Tables
- Stratification / Histogram
- Pareto Analysis
- Basic Graphs & Control Charts
- Scatter Diagrams
· Other Analytical Techniques
- Process Analysis / Flow charts
- Gantt Charts
- FMEA
- Idea Evaluation
- Force Field Analysis
- SWOT Analysis
· Teamworking
· Course Quiz & Class Exercises
· Course Evaluation
· Q & A Session

Adminstrative Details

· Training Certificate will be issued to participant upon completion of training.
· The training is 100% claimable under SBL Scheme for HRDF Contributor.
· Time : 9:00 pm to 5:00 pm ( 2 days )
· Training fee inclusive of Course Manual & template of Problem Solving Tools.

Trainer – Victor Kee (H/P : 016 - 755 6768)

· Master of Science in Industrial & Systems Engineering (NUS)
· IRCA Registered QMS Auditor / EMS Auditor
· Certified Metrologist for Quality Assurance
· ASQ / SQI Certified Quality Engineer


For more Information, kindly contact Victor Kee at 016 - 755 6768 or
email to : yhkee@singnet.com.sg or info@kqc.8m.net

Feel free to visit our website at http://www.kqc.8m.net/